To view or print out the following user instructions click on the appropriate category.

How to mark Motor Vehicles Glass

How to mark Office Equipment

How to mark items with the UV Label

How to mark Car Audio & SAT NAV Equipment

How To Mark Motor Vehicles Glass

Step 1: Contents
Each vehicle marking and registration pack contains the following:
• Marking fluid and brush
• 8 stencils cut with a unique security code and the 24/7 contact telephone
   number of the ISR.
• 2 double sided window warning labels
• Set of 4 Registration and Change of Owner reporting forms
• Document wallet
• Customer information leaflet

Step 2: Surface Preparation
Ensure that the area to be marked is clean and dry. The marks should be made on front and rear screens and four passenger windows. Stencils should be positioned on the outside of each window as near to the corners as possible because of security reasons.

• Windscreen: as near to the nearside bottom corner as possible
• Rear window: as near to the offside bottom corner as possible
• Front side windows: adjacent to the door handle and as close to the corner
   as possible
• Rear side windows: adjacent to the door hinges and as close to the corner as possible

Warning stickers should be placed on the inside of the front side windows adjacent to the stencil mark.

Step 3: Applying the Stencil
Remove the stencil from backing and firmly apply to clean and dry area, making sure there are no air bubbles. Use the backing strip to smooth stencil down. Leave for one minute to ensure the adhesive bonds firmly to the glass.

Step 4: Applying the Fluid
Shake the bottle, and using the brush supplied carefully apply the fluid, ensuring that all the dots of each character are covered. Leave for a minute and a half, being careful not to get fluid on any surrounding area of glass as this will leave a mark. The Retainagroup marking fluid does not harm skin, paintwork or trim and is fully tested to Control of Substances Hazardous to Health Regulations 1988 (COSHH) standards.

Step 5: Removing Excess Fluid
All excess fluid must be removed with the aid of water prior to removing the stencil – use a damp cloth or tissue.

Step 6: Removing the Stencil
Carefully remove the stencil and within one minute the mark will become visible.

Step 7: Applying the Warning Label
Apply the double sided window warning label to the inside of the glass above the mark. The marking process is now completed.

Step 8: Completing the Registration Form
Complete the registration form and either:
• Mail it to: Retainagroup Ltd, Unit 2, Highpoint Business Village, Henwood,
   Ashford, Kent TN24 8DH
• Fax it to: +44 (0)1233 – 333 001
• To register electronically, please click on ‘ISR Registration’, at top of page in the
   sub menu.

How to Mark Office Equipment

Step 1: Contents
Each marking and registration pack contains the following:
• Tube of marking fluid and brush. Each tube is sufficient to mark 12 items
• 12 x 3 part stencils.
• Registration form, where applicable
• Instruction sheet

Step 2: Surface Preparation
Ensure that the surface to be marked is clean and dry. The mark should be made on a visible part of the equipment.

Step 3: Applying the 3 Part Stencil
Remove the backing paper from 3 part stencil. Place it on the item to be marked, preferably in a visible place. Smooth the 3 part stencil down firmly using the backing paper to remove any air bubbles and ensure adhesion.

Step 4: Preparing the Fluid
Shake the tube vigorously before opening, remove cap and pierce foil using clear plastic nozzle provided.

Step 5: Applying the Fluid
Using the applicator provided, carefully apply a thin coating of fluid to the 3 part stencil making sure that all the dots of each character are covered. Be very careful not to get fluid on any surrounding area as this will leave a mark. The Retainagroup marking fluid does not harm skin, paintwork or trim and is fully tested to Control of Substances Hazardous to Health Regulations 1988 (COSHH) standards.

Step 6: Removing the Top Layer
Peel off the removable top opaque layer immediately, leaving the 3 part stencil in place. Avoid touching the mark for at least 30 minutes.

Step 7: Completing the Registration Form
• Mail it to: Retainagroup Ltd, Unit 2, Highpoint Business Village, Henwood,
   Ashford, Kent TN24 8DH
• Fax it to: +44 (0)1233 – 333 001
• To register electronically, please click on ‘ISR Registration’, in the sub menu at
   top of page.

How to Mark Items with the UV Label (For Cycles, IT equipment etc.)
The Ultra Violet (UV) label can be used on most painted surfaces, however we recommend that testing is carried out prior to its use on unusual surfaces. Please contact a representative on cust.services@retainagroup.co.uk for further assistance.

The UV label may be used on many types of equipment, some popular examples are Cycles and IT equipment. The marking example which follows is based on a Cycle.

Step 1: Contents
Each Cycle Security System pack contains:
• Security coded self-etching ultra violet label
• Silver warning label
• Black coded label
• Set of 4 Registration and Change of Owner reporting forms
• Instruction sheet

Step 2: Surface Preparation & Application
• Make sure that the area where the label is to be applied is free of grease or dust
   and that it is dry.
  Note: the self-etching UV label must be applied directly onto the painted surface,
   not on any decorative label.
• Remove the self-etching UV label (larger one) containing the security code and
   24/7 contact telephone number from the backing paper. Apply it firmly to a
   prominent position on the cycle frame following the line of the frame.
• Apply the second warning label to the frame close to the self-etching label.
• Apply the small black coded label to the Cycle so that it is not readily visible,
   ie. under the saddle or crossbar.

Step 3: Completing the Registration Form
Complete the registration form and either:
• Mail it to: Retainagroup Ltd, Unit 2, Highpoint Business Village, Henwood, Ashford,
   Kent TN24 8DH
• Fax it to: +44 (0)1233 – 333 001
• To register electronically, please click on the ‘ISR Registration’, in the sub menu
   at top of the page.

To mark car radios, satellite navigation equipment and other devices which can be easily removed from a vehicle, we supply a number of similar technologies with slight variations to suit the surface of the device. Please ensure that you read the instructions carefully for the type of device you are marking.

Step 1:
Make sure that the surfaces to be labeled are clean and dry and that you have decided where to position the stencil/label with the unique code before removing the backing paper.

For Stencil (clear) markings with UV fluid (clear)

Step 2a:
Remove backing paper from the uniquely coded stencil. Place on item to be marked and press down firmly using the stencil backing paper to ensure adhesion.

Step 3a:
Apply the UV etching fluid.
Allow 20 seconds to dry and then remove the stencil from the item being marked.Repeat for the telephone number stencil.

For Ultradestruct Labels (black) with UV fluid (clear) or metal marking fluid (green)

Step 2b:
Peel the backing paper from the large black label and place on the unit. Press the label firmly into place using the label backing paper. Once applied you cannot remove it without breaking it so ensure that you select the location carefully.

Step 3b:
Apply the UV etching fluid over the unique code and telephone number area – etching fluid will be touch dry within 30 seconds.

NB.
If this label has been supplied for use on the (metal) casing or a car radio or similar, use the green fluid, if the label is for use on the (plastic) external surface of a SatNav unit use the clear fluid.

Step 4:
Remove the backing paper from the round black warning label and apply in a prominent position on the marked item.

Step 5:
Once the marking has been carried out, complete the registration form and return it to Retainagroup at the address shown or register online by clicking the links below.

Satellite Navigation Equipment Registration

Car Audio Registration